Privacy policy

Ja. Hieronder staat de volledige Privacy Policy voor Liora Lane in één geheel, gebaseerd op je huidige Shopify-policy, maar aangepast met je juiste bedrijfsgegevens en expliciete secties voor Shopify, Google en Meta. Je huidige policy beschrijft al persoonsgegevens, transacties, apparaten en gebruiksinformatie die verwerkt kunnen worden. Geplakte markdown

Privacy Policy

Last updated: September 30, 2026

Liora Lane is operated by Sofian Ecommerce. Throughout this Privacy Policy, “Liora Lane,” “we,” “us,” and “our” refer to Sofian Ecommerce, trading as Liora Lane.

Liora Lane operates this website and store, including all related information, content, features, tools, products, and services, in order to provide our customers with a curated online shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our Services, make a purchase or other transaction, or otherwise communicate with us.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact information, including your name, billing address, shipping address, phone number, and email address.

Payment and financial information, including payment details, transaction information, payment method, and payment confirmation. Payment information may be processed by Shopify and our payment service providers.

Account information, including your username, password, preferences, and account settings where applicable.

Order and transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as information about previous transactions.

Communications, including information you provide when contacting our customer service team or otherwise communicating with us.

Device information, including information about your device, browser, network connection, IP address, and other online identifiers.

Usage information, including information about how and when you browse, interact with, or use our website and Services.

How We Collect Personal Information

We may collect personal information:

Directly from you, such as when you place an order, create an account, complete a form, contact us, or otherwise provide information to us.

Automatically, when you visit or interact with our website, including through cookies, pixels, and similar technologies.

From service providers, including companies that help us operate our store, process payments, fulfill orders, provide analytics, deliver advertising, or provide customer support.

From business and advertising partners, where permitted by applicable law and subject to applicable privacy requirements.

How We Use Your Personal Information

We may use your personal information to:

Provide and improve our Services. This includes processing payments, fulfilling orders, arranging shipping, processing returns and refunds, managing customer accounts, remembering preferences, and improving the shopping experience.

Communicate with you. We may use your information to provide order updates, respond to questions, provide customer service, and communicate important information about your purchase or account.

Marketing and advertising. Subject to applicable laws and your consent choices, we may use information to send marketing communications, measure advertising performance, and provide advertisements that may be more relevant to you.

Security and fraud prevention. We may process information to identify and prevent fraudulent, illegal, malicious, or unauthorized activity and to protect our customers, website, and business.

Legal and regulatory purposes. We may process information where necessary to comply with applicable laws, respond to lawful requests, enforce our policies, protect our rights, or resolve disputes.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand how visitors interact with our store, improve our Services, and support advertising and marketing activities.

Depending on your location and consent choices, these technologies may collect information such as your IP address, browser information, device information, pages viewed, products viewed, purchases, and interactions with our website.

Where required by applicable law, non-essential cookies and tracking technologies are used only after obtaining the appropriate consent.

You may be able to manage your cookie preferences through the cookie consent tools available on our website and through your browser settings.

Shopify

Our online store is powered by Shopify.

Shopify processes personal information relating to your access to and use of our Services to provide and improve the ecommerce services that make our store possible.

Information submitted through our store may therefore be transmitted to and processed by Shopify and relevant service providers, including providers located outside the country where you live.

Shopify may also process information about interactions with our store and other Shopify merchants for certain enhanced Shopify features.

Shopify's processing of customer information is also governed by its own applicable privacy policies and practices.

Our existing Shopify policy provides further detail about Shopify's role in processing information through the store. Geplakte markdown

Google Services

We may use services provided by Google, including services such as Google Analytics, Google Ads, and Google Merchant Center.

These services may help us understand how our website performs, measure advertising effectiveness, promote our products, and understand how visitors interact with our store.

Depending on the services enabled, your location, and your consent choices, Google may receive information such as your IP address, browser and device information, interactions with our website, and purchasing activity through cookies and similar technologies.

Where required by applicable law, advertising and analytics technologies are activated only after the appropriate consent has been obtained.

Meta Services

We may use services provided by Meta Platforms, including Facebook and Instagram advertising technologies such as the Meta Pixel and, where applicable, Conversions API.

These technologies can help us understand how visitors interact with our website, measure advertising performance, and provide more relevant advertising.

Depending on the technologies enabled, your location, and your consent choices, information about your browser, device, purchases, and interactions with our website may be shared with Meta.

Where required by applicable law, these technologies are used only after obtaining the appropriate consent.

Marketing and Advertising

We may use personal information for marketing and advertising purposes, subject to applicable law.

This can include sending promotional communications and using advertising platforms to measure campaign performance or provide advertising based on interactions with our website.

We may work with advertising and analytics providers, including Google and Meta, for these purposes.

Depending on where you live, you may have the right to opt out of certain forms of targeted advertising or the sale or sharing of personal information as those terms are defined under applicable privacy laws.

Our existing Shopify privacy settings also provide an online opt-out mechanism for applicable data sharing. Geplakte markdown

How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business and provide our Services.

This may include sharing information with:

Shopify and other ecommerce technology providers;

payment processors;

shipping, logistics, and fulfillment providers;

customer service providers;

IT and hosting providers;

analytics providers;

advertising and marketing partners, including Google and Meta where applicable;

professional advisers and other service providers acting on our behalf.

We may also disclose information when you direct or consent to us doing so, when required by applicable law, to respond to valid legal requests, to protect our rights or the rights of others, or in connection with a legitimate business transaction.

Our current Shopify policy similarly identifies Shopify, vendors, marketing partners, shipping providers and other service providers as potential recipients of information. Geplakte markdown

Payment Processing

Payments made through our website may be processed by Shopify and/or third-party payment providers.

These providers may collect and process information necessary to complete your transaction, prevent fraud, comply with legal requirements, and provide their payment services.

We do not necessarily directly store complete payment-card information submitted through third-party payment processing systems.

Third-Party Websites and Services

Our website may contain links to websites or online services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites that we do not control.

If you visit a third-party website or use a third-party service, we recommend reviewing its privacy policy and terms before providing personal information.

Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children under the applicable age of majority where prohibited by law.

If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact us so that we can review the request and take appropriate action.

Security

We take reasonable measures designed to protect personal information.

However, no online service, transmission method, or storage system can be guaranteed to be completely secure.

You should therefore avoid sending highly sensitive or confidential information through unsecured communication channels.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period may depend on factors such as whether we need the information to fulfill orders, maintain customer accounts, provide customer service, comply with legal or accounting obligations, prevent fraud, resolve disputes, or enforce our agreements and policies.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These may include:

Right to access: You may have the right to request information about personal data we hold about you.

Right to correction: You may have the right to request correction of inaccurate personal information.

Right to deletion: You may have the right to request deletion of certain personal information.

Right to portability: In certain circumstances, you may have the right to receive a copy of your personal information in a portable format.

Right to object or restrict processing: Depending on applicable law, you may have rights to object to or restrict certain processing activities.

Right to withdraw consent: Where processing is based on your consent, you may generally withdraw that consent.

Right to opt out of certain advertising or data sharing: Depending on where you live, you may have the right to opt out of certain targeted advertising or activities legally defined as the sale or sharing of personal information.

These rights are not absolute and may be subject to legal exceptions.

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe link included in the email.

Even if you unsubscribe from marketing communications, we may still send you non-promotional communications necessary to provide our Services, such as order confirmations, shipping updates, account information, or responses to customer service requests.

International Data Transfers

Because we use international technology, ecommerce, advertising, payment, and service providers, personal information may be transferred, stored, or processed outside the country where you live.

Where required, we rely on appropriate safeguards or recognized legal transfer mechanisms for international transfers.

For transfers from the European Economic Area or United Kingdom, this may include applicable adequacy decisions, Standard Contractual Clauses, or other legally recognized transfer mechanisms.

Your existing Shopify privacy policy also addresses international transfers and recognized safeguards for transfers outside the EEA and UK. Geplakte markdown

European Privacy Rights

If you are located in the European Economic Area, you may have rights under applicable data protection legislation, including the right to access, correct, delete, restrict, or object to certain processing of your personal information and, where applicable, the right to data portability.

You may also have the right to withdraw consent where consent is the legal basis for processing.

If you believe your personal information has been processed unlawfully, you may have the right to lodge a complaint with the relevant data protection authority.

U.S. Privacy Rights

Depending on the U.S. state in which you reside, you may have additional privacy rights under applicable state law.

These may include rights to access, correct, or delete certain personal information and rights relating to targeted advertising or activities legally defined as the sale or sharing of personal information.

Where applicable, you can exercise these rights through the privacy options provided on our website or by contacting us.

Complaints

If you have concerns about how we collect or process your personal information, please contact us first using the details below so we can review your concern.

Depending on where you live, you may also have the right to submit a complaint to your local data protection or privacy authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services, technologies, legal obligations, or privacy practices.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy and provide additional notice where required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

Business Name: Sofian Ecommerce
Trading Name: Liora Lane
Email: support@lioralaneboutique.com
Business Address: Johan van Reesstraat 34, 7521 VM Enschede, Overijssel, Netherlands
Chamber of Commerce (KVK): 98433229